After 3 months with my iPhone, I felt it was time to give Apple my feedback. I sent the following through their iPhone Feedback System:
First, I love the iPhone and it’s capabilities. But, I have a few issues.
- Native Chat Program. Why is this application not on the phone. You are constantly connected to the web via Edge or Wi-fi. This seems like a no-brainer. Yes, I can go through a 3rd party website (meebo), but for security and ease of use this should be native to the device.
- 3rd Party Apps. Please don’t feel threatened by these. This will only enhance my iPhone experience. You are running a version of OSX on the device and people have already “hacked” their way into installing apps. You should be encouraging this. Bottom line, if this is to be considered a “Smartphone” and you wish to compete in that market, this is a necessity. Windows and Palm based phones already allow this. What is the holdout?
- MMS. Even the most basic camera phones have this ability to some degree. Again, why would this not be included in such a “revolutionary” phone?
- Multiple Calendar syncing. I can not sync multiple/selected calendars in Outlook 2007, despite the appearance of the option in iTunes.
- Flash. 95% market saturation on computers and this excluded from the first “true” web browser on a phone? This has discouraged several people I know from pulling the trigger on purchasing the iPhone. Personally, it is baffling…
- Safari Tweaking. Including addons/plugins would be nice and it would be nice to have little more control of the browsing experience (ie. Firefox).
- Ringtones. I understand Apple wants to make money, but why can we not put our own ringtones on the devise without going through iTunes. This feature exists in a majority of phones with custom ringtones. It is often just a drag-and-drop process. Is the extra money really worth the hassle to your other customers?
I could go on, but these are the most important to me. Let me reiterate, I love the iPhone and it’s current functionality. Most of my problems are with features that should have been included initially in a smart/media phone. All of these can be resolved with software/firmware updates. I encourage you to do so and this will truly be the best phone on the market.